Privacy Policy for euroway.pl

EUROWAY INVEST Limited Liability Company (Spółka z Ograniczoną Odpowiedzialnością)
Address: Borzyszewo 38, 72-300 Gryfice, Poland
VAT ID (NIP): PL8571943058
REGON: 542385233
KRS: 0001187270
E-mail: helpmyeuroway@gmail.com

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1. Introduction

EUROWAY INVEST sp. z o.o. places great importance on the confidentiality and security of personal data. Unless otherwise stated, EUROWAY INVEST sp. z o.o. is the data controller responsible for the processing of your personal data.

This Privacy Policy describes how we process personal data collected from you when you make purchases through euroway.pl, use our website or social media pages, apply for a job, or contact us as a representative of a B2B customer, supplier, or business partner.

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2. Information for users visiting euroway.pl and making purchases

2.1. Collection of personal data

EUROWAY INVEST may collect, process, and store your personal data when:

• You visit and browse our website.

• You make purchases through our online store.

• You subscribe to our newsletter.

• You participate in contests or events.

• You contact us.

• You use any features or services provided by EUROWAY INVEST.

2.2. Types of personal data

We may collect the following categories of personal data:

• Full name,

• Postal address,

• E-mail address,

• Order information,

• Phone number,

• Information provided when creating a user account,

• IP address,

• Information about your use of the website,

• Information about products and services you are interested in.

We do not store payment card details. Payment information is processed solely by our payment providers.

2.3. Purpose of processing

Your personal data may be processed for:

• Managing your user account,

• Processing and delivering orders,

• Payment processing and invoicing,

• Customer service and communication,

• Sending newsletters and marketing communications,

• Conducting contests and events,

• Marketing and promotional activities,

• Product and service development,

• Statistical analysis,

• Compliance with legal obligations,

• Establishing, exercising, or defending legal claims,

• Detecting, investigating, and preventing fraud or security incidents.

2.4. Legal basis for processing

We process personal data based on:

• Contract performance (Article 6(1)(b) GDPR),

• Legitimate interests (Article 6(1)(f) GDPR),

• Consent (Article 6(1)(a) GDPR),

• Legal obligations (Article 6(1)(c) GDPR).

2.5. Data retention period

• Purchase-related data: 3 years from the date of last purchase.

• Accounting documents: 5 years from the end of the financial year.

• Marketing consent documentation: 2 years from withdrawal of consent.

Data may be stored longer if required by law or necessary for legal claims or in anonymized form.

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3. Processing of data via social media platforms

EUROWAY INVEST manages profiles on Facebook, Instagram, and LinkedIn.

We act as joint controllers with the platform providers.

We may process:

• Comments and reactions,

• Page interactions,

• Aggregated statistical insights.

Processing is based on our legitimate interest in improving services and communication.

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4. Information for job applicants

We process:

• CV and cover letter details,

• Attachments submitted with the application,

• Information gathered during interviews,

• Publicly available professional information,

• Reference information from persons indicated by the applicant.

If selected for employment, your data becomes part of your personnel file.
If not hired, data is stored for 12 months unless you consent to longer storage.

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5. Data of B2B contacts, suppliers, and business partners

We may collect and process:

• Name and surname,

• Contact details (email, phone),

• Preferred language,

• Company name and address,

• Position and business area,

• Contract and billing information.

Purposes include:

• Contract management,

• Deliveries and logistics,

• Accounting and invoicing,

• Communication and support,

• Marketing (when consent is provided),

• Prevention of fraud and compliance with regulations.

Data is stored for 3 years from the end of cooperation.

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6. Disclosure of personal data

Data may be shared with:

• Service providers (IT, hosting, CRM, payment providers, couriers, newsletter systems),

• Shops or partners fulfilling orders,

• Auditors,

• Public authorities when required,

• Entities involved in corporate restructuring or asset transfers.

If data is transferred outside the EU/EEA, Standard Contractual Clauses (SCCs) are applied.

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7. Cookies

Our website uses cookies. Detailed information can be found in our Cookie Policy available on euroway.pl.

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8. Data security

We implement appropriate technical and organizational measures to protect personal data against:

• Destruction,

• Loss,

• Unauthorized access,

• Alteration,

• Disclosure.

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9. Rights of data subjects

You have the right to:

• Access your personal data,

• Request rectification,

• Request deletion,

• Restrict processing,

• Request data portability,

• Object to processing,

• Withdraw consent at any time.

You may unsubscribe from newsletters via a link in each email.

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10. Processing of telephone call recordings

EUROWAY INVEST may record phone calls for:

• Quality assurance,

• Customer service,

• Training,

• Dispute resolution.

Recordings are stored for 3 months, unless needed longer for legal reasons.

You have the right to:

• Access the recording,

• Request correction,

• Request deletion,

• Object to processing,

• Restrict processing,

• Request data portability.

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11. Contact and complaints

For questions about data processing:

EUROWAY INVEST sp. z o.o.
Borzyszewo 38, 72-300 Gryfice, Poland
E-mail: helpmyeuroway@gmail.com

If you believe your data is processed unlawfully, you may lodge a complaint with:

Polish Data Protection Authority (UODO)
ul. Stawki 2, 00-193 Warsaw, Poland
Phone: +48 22 531 03 00
E-mail: kancelaria@uodo.gov.pl

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12. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy. The update date will change accordingly.